Returns & Exchanges

At EAU BAGS, we want you to be completely satisfied with your purchase. If your new accessory isn't quite right, we offer easy returns on all unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your bag in its original dust bag and protective packaging to ensure it arrives back to us in pristine condition.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the item, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing